NHTSA Complaint #11232550 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO HESITATE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE MORE THAN 10 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE AND CHECK THE OIL. THE CONTACT WAS ABLE TO DRIVE HOME AT 30 MPH. THE VEHICLE WAS TAKEN TO FEDERICO KIA (LOCATED AT 1911 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, (618) 216-8080) AND THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPAIRED BY AN INDEPENDENT MECHANIC. AFTER THE REPAIRS, THE CONTACT EXPERIENCED EXCESSIVE OIL USAGE IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,000.