NHTSA Complaint #11232528 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11232528
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 16, 2019
Date Filed	July 16, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I BOUGHT MY CPO 2012 FOCUS IN 2015. WITHIN DAYS, I EXPERIENCED THE TRANSMISSION LAGGING AND THE CAR EXCESSIVELY ROLLING BACK IN REVERSE ON INCLINES (I LITERALLY HAVE TO DRIVE WITH TWO FEET WHEN BRAKING ON AN INCLINE IN MY AUTOMATIC TRANSMISSION CAR OR I WILL ROLL BACKWARDS INTO THE NEXT CAR!) I HAD THE CAR RE-FLASHED ONCE AT THE DEALERSHIP, BUT IT DID NOT DO ANYTHING. AFTER FURTHER RESEARCH, I WAS HESITANT ON TAKING MY CAR BACK BECAUSE OTHER OWNERS ONLINE SAID WORK PERFORMED BY THE DEALERSHIP ONLY MADE MATTERS WORSE.

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