NHTSA Complaint #11232318 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11232318
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	May 12, 2016
Date Filed	July 16, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

WHILE DRIVING THE VEHICLE ON THE HIGHWAY IN A 55MPH SPEEDZONE, THE TRANSMISSION WOULD NOT SHIFT GEARS, AND THEN MY CAR WOULD NOT GO OVER 35 MPH. AFTER TAKING IT INTO THE DEALERSHIP, THEY SIMPLY SAID I WAS "DRIVING THE CAR INCORRECTLY" AND PERFORMED SOME KIND OF SOFTWARE REBOOT. NOW, WHEN TRAVELING AROUND TOWN, MY CAR (WHICH IS AN AUTOMATIC) SPUTTERS WHEN CHANGING GEARS AFTER IT IS STOPPED LIKE AT A STOP SIGN, RED LIGHT, OR IN STOP-AND-GO TRAFFIC, OR GOING UP STEEPER HILLS. IT ACTS LIKE IT IS A MANUAL TRANSMISSION WHEN A GEAR IS MISSED OR ITS BEING CHOKED.

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