NHTSA Complaint #11232099 — 2014 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE JERKED, DECELERATED, AND SHUT DOWN. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HENDERSON HYUNDAI SUPERSTORE (702-565-1500, LOCATED AT 460 N. BOULDER HWY, HENDERSON, NV 89015) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND THE VEHICLE WAS REPAIRED BY THE SAME DEALER A YEAR AGO. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. THE VIN WAS UNKNOWN.