NHTSA Complaint #11231711 — 2016 FORD FOCUS

CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.