NHTSA Complaint #11231536 — 2016 HONDA CR-V STRUCTURE:BODY

Complaint Details

ODI Number	11231536
Vehicle	2016 HONDA CR-V
Component	STRUCTURE:BODY
Date of Incident	November 1, 2016
Date Filed	July 13, 2019
Mileage	12,156 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

PURCHASE THE HONDA CRV 2016 IN DECEMBER 2015 NOTICE THAT THE CLEAR COAT STARTED CHIPPING AWAY AT THE HOOD OF THE CAR AND WHEN I BROUGHT IT IN FOR REPAIR I WAS TOLD THAT IT WAS ROCKS THAT CAUSE THIS AND PROCEEDED TO PULL OFF PIECES OF THE CLEAR COAT WITHOUT EVEN ASKING ME AND IT'S IN MULTIPLE SPOTS IT'S NOW 2019 I HAVE 30,000 MILES ON MY VEHICLE HONDA REFUSED TO FIX THE CLEAR COAT IT IS NOT FROM ROCKS OR ANY OTHER NORMAL WEAR AND TEAR I'VE PURCHASED THREE HONDAS OVER THE LAST 10 YEARS AND THIS IS THE FIRST TIME THIS HAS EVER HAPPENED TO ME

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