NHTSA Complaint #11231265 — 2016 FORD EXPEDITION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11231265 |
| Vehicle | 2016 FORD EXPEDITION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 52,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I'M DRIVING AT NORMAL SPEED WHEN SUDDENLY MY MALFUNCTION INDICATOR LIGHTS UP AND NO ENGINE POWER. THE POWER STEERING, BRAKING, LIGHTING AND CLIMATE CONTROL SYSTEMS REMAIN FULLY FUNCTIONAL, HOWEVER THE VEHICLE NO LONGER REMAINS OPERATIONAL. FORD HAS A RECALL 16B32 AND CUSTOMER SATISFACTION PROGRAM IN OTHER FORD VEHICLES, BUT NOT MINE, BUT THE SAME EXACT THING IS HAPPENING. . $890 LATTER I AM HAVING MY ELECTRONIC THROTTLE BODY REPLACED WITH ONLY 52,000 MILES AND FORD HAS NOTHING TO SAY ABOUT THE PROBLEM SINCE THE EXPEDITION IS NOT PART OF THE CSP. APPARENTLY, IN A VARIETY OF FORD VEHICLES, THE ELECTRONIC THROTTLE BODY INTERNAL MOTOR CONTACTS MAY DEVELOP CONTAMINATION RESULTING IN INCREASED ELECTRICAL RESISTANCE. IF THIS HAPPENS, WHICH IN MY CASE IT DID, THE MIL LIGHT CAME ON AND THE I EXPERIENCED A DECREASED AMOUNT OF ENGINE POWER AND SPEED AND I COULDN'T ACCELERATE. THIS HAPPENED ON THE HIGHWAY, BUT THANKFULLY I WAS ABLE TO COAST TO THE SHOULDER WITHOUT GETTING HIT. THE DEALER IS REPLACING THE THROTTLE BODY, REPROGRAMING MY VEHICLE, AND CLEANING THE INJECTIONS. THERE ARE A LOT OF COMPLAINTS ABOUT THIS FOR THE 2016 FORD EXPEDITION, BUT FORD IS NOT DOING ANYTHING. I'M GLAD I WAS ABLE TO GET OVER TO THE SHOULDER WITHOUT GETTING HIT SINCE I HAD NO FUNCTION TO ACCELERATE.
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