NHTSA Complaint #11231231 — 2004 BUICK RENDEZVOUS

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	11231231
Vehicle	2004 BUICK RENDEZVOUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	September 28, 2018
Date Filed	July 12, 2019
Mileage	159,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V150000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF MARLOW HEIGHTS (4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386) FOR THE RECALL REPAIR. AFTERWARDS, THE CONTACT NOTICED THAT THE DEALER DID NOT PROCESS ANY PAPERWORK AND JUST GAVE HER THE KEYS TO LEAVE. THE CONTACT NOTICED THAT THE LOCKS FAILED AND SUSPECTED THAT THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 159,000.

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