NHTSA Complaint #11231097 — 2018 BMW X1

PURCHASED NEW CAR LATE DECEMBER 2018. QUICKLY REALIZED MY PARTMNER DOES NOT FIT SAFELY IN PASSENGER SEAT. WAS TOLD BY BMW THAT I CAN SELL OR DO LEASE TAKEOVER. A COUPLE MONTHS LATER I HAD A SAFETY RESTRAINT MALFUNCTION. (PREVENTING ME FROM SELLING THE CAR) A MONTH AFTER THAT I HAD TWO RECALLS & SQUEAKY BREAKS. ONE RECALL WAS CLOSED AND THE OTHER REMAINED OPEN. 4 MONTHS INTO PURCHASING A NEW CAR I'M BEING FORCED TO KEEP A CAR THAT IS UNSAFE FOR MY FAMILY. I CANT SELL OR TRADE IN BECAUSE OF RECALLS. BMW WILL NOT TAKE MY CAR BACK AND I CANT SELL IT. I'M STUCK WAITING FOR THEM TO FIGURE OUT HOW TO TAKE CARE OF THEIR OPEN RECALL. BMW HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND I'M FORCED TO DRIVE A NEW CAR THAT THAT I HAVE ONLY HAD 7 MONTHS WHEN 4 MONTHS INTO MY LEASE THE CAR IS ALREADY EXPERIENCING TROUBLE. I CANT SELL THE CAR BECAUSE OF THE RECALL AND NOT ONLY IS THIS A SAFETY ISSUE BUT ITS FINANCIALLY BURDENING MY FAMILY AS WE CANT USE THIS AS OUR FAMILY CAR AS IT IS UNSAFE TO DRIVE.