NHTSA Complaint #11230838 — 2011 HYUNDAI ELANTRA

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHEN THE VEHICLE WAS STARTED OR WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE EMERGING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PEACOCK HYUNDAI COLUMBIA (310 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 799-1234) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO STIVERS HYUNDAI (101 NEWLAND RD, COLUMBIA, SC 29229, (803) 419-7819) WHERE IT WAS DIAGNOSED THAT THE LIFTERS, ENGINE, AND TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35887131. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 86,000.