NHTSA Complaint #11230831 — 2011 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11230831
Vehicle	2011 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	July 7, 2019
Date Filed	July 10, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE PARKED THE IGNITION KEY FAILED TO TURN " AS IF STEERING WHEEL LOCK WAS WELDED SOLID". I COULD NOT TURN THE KEY AT ALL. CAR COULD NOT BE STARTED AFTER REPEATED ATTEMPTS, AND HAD TO BE TOWED TO A REPAIR AVAILABLE.AS A RESULT I HAD TO CALL A NEIGHBOR TO TAKE MY WIFE TO THE HOSPITAL. PARTS HAVE BEEN ORDERED, BUT THE MECHANIC HAS NOT RECEIVED A DELIVERY CONFIRMATION DATE. STEERING WHEEL IS COMPLETELY IMMOVABLE.

Related Complaints for the 2011 VOLKSWAGEN JETTA

Other ELECTRICAL SYSTEM Complaints

#11615800 — September 21, 2024 — Component/System Failure/Malfunction: ignition switch and starter, possibly transmission Yes, available for inspectio...

#11604268 — July 24, 2024 — The contact owns a 2011 Volkswagen Jetta. The contact stated that the horn was inoperable while driving. The contact ...

#11594711 — June 17, 2024 — Car was being driven and coils snapped caused, tire to pop damaging front end. Car was being driven and randomly sh...

#11586964 — May 4, 2024 — Air bag light came on showing both driver and passenger airbags off without having any collision then pulled into gas...

#11581678 — April 8, 2024 — The contact owns a 2011 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle shut off wi...

Recent Complaints for the 2011 VOLKSWAGEN JETTA

#11677285 — SERVICE BRAKES — July 30, 2025 — ABS Control Module total failure No warnings appeared prior to the total failure of the ABS Control Module to indicat...

#11673804 — SERVICE BRAKES — July 15, 2025 — driving on freeway (speed around 70mph) out of nowhere i start smelling strange burning smell then about 1 minute lat...

#11656916 — STRUCTURE:BODY — April 26, 2025 — Because of recall, car was not engaged in park completely like it stated after I got out it rolled away down the hill...

#11656916 — UNKNOWN OR OTHER — April 26, 2025 — Because of recall, car was not engaged in park completely like it stated after I got out it rolled away down the hill...

#11656916 — VEHICLE SPEED CONTROL — April 26, 2025 — Because of recall, car was not engaged in park completely like it stated after I got out it rolled away down the hill...