NHTSA Complaint #11586964 — 2011 VOLKSWAGEN JETTA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11586964
Vehicle	2011 VOLKSWAGEN JETTA
Component	AIR BAGS
Date of Incident	April 17, 2024
Date Filed	May 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Air bag light came on showing both driver and passenger airbags off without having any collision then pulled into gas station, car was fine pumped gas and tried to start vehicle and couldn't turn key further than interior lights. Was locked in ignition. Also had all brake pads and rotors replaced 1.5 years ago, now service center says they need replaced again already. Diagnostics from VW shoe ignition switch lock cylinder malfunction needs replaced.there are recalls for the airbags and ignition switch cylinder and brakes for my exact year, month,make and model(11 recalls) but shows 0 recalls under vin. Vw wants to charge me $1,200 to fix what should be free under recalls.

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