NHTSA Complaint #11230771 — 2011 SUBARU OUTBACK
PARKING BRAKE issue reported to NHTSA
Complaint Details
| ODI Number | 11230771 |
| Vehicle | 2011 SUBARU OUTBACK |
| Component | PARKING BRAKE |
| Date of Incident | |
| Date Filed | |
| Mileage | 110,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO RELEASE THE EMERGENCY BRAKE. IN ADDITION, THE BRAKE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT REMOVED THE BATTERY TO RESET THE VEHICLE AND WAS ABLE TO RELEASE THE EMERGENCY BRAKE. THE CONTACT STATED THAT HE CONTINUED TO EXPERIENCE THE FAILURE AND ASSOCIATED IT WITH NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE). THE VEHICLE WAS TAKEN TO CARLSEN SUBARU (LOCATED AT 480 VETERANS BLVD, REDWOOD CITY, CA 94063, (888) 520-5916) WHERE IT WAS DIAGNOSED THAT THE EPB MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
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