NHTSA Complaint #11230747 — 2014 MAZDA CX-5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11230747
Vehicle 2014 MAZDA CX-5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 44,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

RADIO WILL NOT TURN OFF WHEN THE CAR TURNS OFF. VEHICLE IS IN PARK AND AFTER PRESSING THE START/STOP BUTTON THE RADIO WILL NOT TURN OFF. LEAVING THE RADIO ON DRAINS THE BATTERY. IF I START THE CAR IN PUT IN ANOTHER GEAR AND BACK TO PARK AND PRESSING THE START/STOP BUTTON IT SOMETIMES TURNS THE RADIO OFF AND OTHER TIMES IT DOES NOT. THE ENGINE HOWEVER WILL TURN OFF. THE CAR IS STATIONARY WHEN THIS HAPPENS. I DID LOOK ONLINE AND IT HAPPENS FREQUENCY TO MAZDA CX-5 2014 VEHICLES BECAUSE THERE IS A VIDEO ON HOW TO REPLACE THE PARK SWITCH PART TO CORRECT THE ISSUE. ALSO, THE TECHNICIAN AT THE MAZDA DEALERSHIP WHERE I GOT THE PARK SWITCH INSTALLED COMMENTED THAT HE SEES A LOT OF CUSTOMERS WITH THIS ISSUE. THAT IS WHY I THINK IT SHOULD BE RECALLED AND FIXED BY MAZDA. THANK YOU.

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