NHTSA Complaint #11230562 — 2010 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11230562
Vehicle 2010 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage 105,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

WE HAVE A 2010 FORD F250 SUPERDUTY DIESLE WITH APPROX 105K MILES ON IT. WHILE DRIVING DOWN THE CITY HIGHWAY (ROUTE 15 SOUTH IN WILLIAMSPORT, PA) AT APPROXIMATELY 64 MPH I WAS ON A BRIDGE THAT THE ROAD TURNED SLIGHTLY TO THE LEFT TO MERGE INTO ANOTHER HIGHWAY AND WHEN I HIT THE EXPANSION JOINT THE TRUCK STARTED TO VIOLENTLY SHAKE OUT OF CONTROL BOUNCING THE TRUCK TOWARD THE RAIL GUARD. I APPLIED THE BREAKS TO SLOW THE TRUCK DOWN. IT TOOK ALL THE STREGNTH I HAD IN MY ARMS TO KEEP THE TRUCK ON THE ROAD. WHEN AT APPROX 35MPH THE SHAKING FINALLY SUBSIDED. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN OUR TRUCK. MY HUSBAND HAS EXPERIENCED IT A FEW TIMES. AFTER RESEARCHING ON THE INTERNET I FOUND THAT THERE IS A FORD TECHNICAL SERVICE BULLETIN 18-2268 FOR THIS AND IT IS BEING CALLED THE DEATH WOBBLE. WE ARE TAKING OUR TRUCK IN TOMORROW TO BE SERVICED AT OUR LOCAL FORD DEALER, BUT THIS IS VERY DANGEROUS ISSUE AND SHOULD BE A FORD RECALL. EVERYTHING I AM READING ONLINE IS POINTING TO A KNOWN ISSUE WITH THE STEERING LINKAGE DAMPER/ADJUST ASSEMBLY AND CLEARANCE BETWEEN THE AXLE AND THE BEARINGS IN THE HUB ASSEMBLY. BELOW ARE THE PART NUMBERS THAT ARE LISTED IN THE FORD TECHNICAL SERVICE BULLETIN 18-2268: PART NUMBERDESCRIPTIONQUANTITY HC3Z-3E651-D STEERING LINKAGE DAMPER1 5C3Z-3B440-EEE 1 ADJUSTER ASSEMBLY2 5C3Z-3B440-DDD 3/4 ADJUSTER ASSEMBLY2 5C3Z-3B440-CCC 1/2 ADJUSTER ASSEMBLY2 5C3Z-3B440-BBB 1/4 ADJUSTER ASSEMBLY2 F2TZ-3A049-A CASTLE NUT2 W525288-S437 COTTER PIN2 I REALLY FEEL THIS NEEDS TO BE ADDRESSED WITH FORD AND PUT IN AS A RECALL BEFORE SOMEONE DIES. PLEASE BE PROACTIVE TO SAVE LIVES.

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