NHTSA Complaint #11675714 — 2010 FORD F-250 FUEL SYSTEM, DIESEL

Complaint Details

ODI Number	11675714
Vehicle	2010 FORD F-250
Component	FUEL SYSTEM, DIESEL
Date of Incident	May 23, 2023
Date Filed	July 23, 2025
Mileage	87,578 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

The contact owns a 2010 Ford F-250. The contact stated that while her husband was driving on the highway at 65 MPH, the vehicle lost automotive power, and the message “Service Vehicle Soon” was displayed. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the high-pressure fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,578.

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