NHTSA Complaint #11230509 — 2012 FORD FLEX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11230509
Vehicle	2012 FORD FLEX
Component	AIR BAGS
Date of Incident	April 16, 2018
Date Filed	July 9, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I AM NOT SURE IF I HAVE TAKATA AIR BAGS, HOWEVER THE AIR BAG LIGHT HAS BEEN ON FOR OVER A YEAR. THE STEERING TAKES ADDITIONAL STRENGTH TO TURN AT LOWER SPEEDS. IT DOES NOT MATTER WHERE THE CAR IS DRIVEN FOR THE STEERING ISSUE, IT HAPPENS ON CITY STREETS, THE HIGHWAY IF TURNING AT SLOWER SPEEDS. THE RACK AND PINION AND POWER STEERING PUMP HAVE BEEN REPLACED DID NOT FIX THE ISSUE.

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