NHTSA Complaint #11230495 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11230495
Vehicle	2017 HONDA CR-V
Component	ENGINE
Date of Incident	July 9, 2019
Date Filed	July 9, 2019
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I PURCHASED A 2017 HONDA BRAND NEW FROM MY LOCAL DEALER ON 9/28/2017 I HAD THE OIL CHANGED AS REQUIRED . A FEW MONTHS AGO I HAD A OIL CHANGE DONE AT THE DEALER AT THE SAME VISIT THEY DID A FUEL INJECTION SOFTWARE UPGRADE. SINCE THE UPGRADE MY ENGINE RUNS VERY ROUGH WHEN FIRST STARTED THIS NEVER HAPPENED BE FORE THE UPGRADE. THE REASON FOR THE UPGRADE WAS THAT THERE WAS GAS GETTING INTO THE OIL CAUSING THE OIL LEVEL TO RISE WHICH STATED IN THE OWNERS MANUAL CAN CAUSE ENGINE DAMAGE. TODAY I LISTENED TO MY ENGINE AND THE TICKING NOISE IS GETTING MUCH LOADER THAN WHEN I PURCHASED THE CAR .IAM VERY CONCERN THAT THERE IS ENGINE DAMAGE ITS SEEMS THAT HONDA IS IN NO HURRY AT ALL FIXING THE PROBLEM AND WHEN THEY DO ITS GOING TO BE TO LATE AND THE ENGINE WILL BE RUINED

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