NHTSA Complaint #11230399 — 2012 JEEP WRANGLER

I PERSONALLY BELIEVE CHRYSLER IS HIDING INFORMATION ABOUT THE 2012 JEEP WRANGLER. THERE HAS JUST BEEN A RECALL FOR THE EXHAUST SYSTEM OF THE COMPASS, LIBERTY AND PATRIOT. IF ALSO APPLIED TO A SIMILAR EXHAUST SYSTEM ON MY WRANGLER I COULD HAVE AVOIDED A $1600 REPAIR FOR A NEW CATALYTIC CONVERTER. FURTHERMORE MY WRANGLER IS BURNING A QUART OF OIL EVERY 750 MILES. THIS IS A VERY TYPICAL PROBLEM ONLINE. CHRYSLER HAS TOLD ME THIS IS NORMAL FOR MY JEEP. AT THE DEALERSHIP I PURCHASED MY VEHICLE (LAHTI'S JEEP, LEOMINSTER), CHRYSLER WAS SUPPOSEDLY GOING DOWN TO LOOK AT THE SAME MAKE MODEL AND YEAR JEEP. LAHTI'S HAS TOLD ME THEY THINK CHRYSLER IS DODGING THEIR CALLS. NO MECHANIC HAS CONFIRMED THIS AMOUNT OF OIL CONSUMPTION IS OK. CHRYSLER TELLS ME ITS "NORMAL." FINALLY, MY JEEP HAS JUST STARTED VIBRATING WHILE STOPPED (IN GEAR) WHILE HOLDING THE BREAKS. THE VIBRATING CREATES ONLY A SMALL RUMBLING NOISE BUT THE VIBRATIONS ARE VERY EVIDENT SITTING IN THE CAR OR HOLDING ONTO IT. CHRYSLER HAS REFUSED TO PUT ME IN CONTACT WITH A TECHNICIAN TO DISCUSS THIS ISSUE BECAUSE I DO NOT PAY FOR THOSE SERVICES. APPARENTLY BUYING A 30,000 DOLLAR CAR DOES NOTHING BUT "ALLOW YOU TO DRIVE THE VEHICLE." THE DEALERSHIP (ACTON CHRYSLER JDR) WAS UNABLE TO DIAGNOSE THE ISSUE DESCRIBED. CHRYSLER REFUSES OWNERSHIP OVER ANY OF MY AFOREMENTIONED ISSUES. THERE'S INHERENT ISSUES WITH THE DESIGN OF THIS VEHICLE. THE CHECK ENGINE LIGHT CODES RECEIVED PROVIDE NO LOGICAL EXPLANATION OF THE VEHICLES ISSUES WHICH MAKES IT VERY HARD FOR THE DEALERSHIP TO DIAGNOSE. ALTHOUGH MY JEEP WRANGLER (YOU KNOW CHRYSLER'S TOP OF THE LINE VEHICLE) DRIVES ABSOLUTELY PERFECTLY FINE, IT CANNOT PASS INSPECTION WITH THE CHECK ENGINE LIGHT. THUS I AM FORCED TO LEAVE IT AT THE DEALERSHIP AS LONG AS THEY WANT TO CHARGE THE HIGHEST DIAGNOSIS FEE POSSIBLE. CHRYSLER NEEDS A BETTER REPAIR MANUAL AND SYSTEM UPDATES TO MAKE REPAIRS EASIER.