NHTSA Complaint #11230385 — 2009 GMC ACADIA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 40 MPH, THE GEAR SHIFTED OUT OF SECOND INTO FIRST GEAR ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT, WHEN IN REVERSE, THE VEHICLE SEIZED. AN INDEPENDENT MECHANIC TEST DROVE THE VEHICLE AND DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NELSON HALL CHEVROLET (1811 S FRONTAGE RD, MERIDIAN, MS 39301, (601)-621-4324) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 123,499.