NHTSA Complaint #11230363 — 2012 HYUNDAI TUCSON

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. HARRISONBURG HYUNDAI (2811 S MAIN ST, HARRISONBURG, VA 22801, (855) 475-9483) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT WANT TO PERFORM A DIAGNOSTIC TEST. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS 114,888. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.