NHTSA Complaint #11230326 — 2008 DODGE CALIBER

MY VEHICLE WENT IN FOR AN OIL CHANGE AND I WAS TOLD THAT MY SUB FRAME IS RUSTING AND UNTIL MY FRONT CROSSMEMBER IS REPLACED TO NOT DRIVE THE VEHICLE IT IS UNSAFE. MY NEIGHBOR WHO IS A MECHANIC SAID IT WAS A KNOWN PROBLEM WITH MY CAR AND HE BELIEVED THEIR TO BE A RECALL. I LOOKED ONLINE AND COULDN'T FIND A RECALL BUT EVENTUALLY I FOUND SOMETHING ON CHRYSLER'S WEBSITE ABOUT X69 CORROSION THAT AFFECTED 2008 TO 2012 CALIBERS AND JEEP COMPASSES. THEY KNEW ABOUT THIS PROBLEM. THEY NEVER TOLD ANYONE TO LOOK FOR THIS. I ASKED ABOUT IT AND THEIR SOLUTION WAS THEY OFFERED AN EXTENDED WARRANTY FOR 10 YEARS AND THAT MY WARRANTY EXPIRED SEVERAL MONTHS AGO SO I WAS OUT OF LUCK. MY FAMILY'S SAFETY HAS AN EXPIRATION??? I AM THE ONLY OWNER OF THIS VEHICLE AND NEVER HAD MY FRAME CHECKED NOW ALL OF A SUDDEN IT'S UNSAFE TO DRIVE. SINCE THEY KNEW ABOUT THIS PROBLEM AND BECAUSE IT WASN'T A MANDATED RECALL THEY ONLY HAVE TO FIX THE ONES THAT ARE BROUGHT TO A DEALER WITHIN 10 YEARS? IF THEY FIX SOMEWHERE ELSE THEY WON'T KNOW ABOUT THIS EXTENDED WARRANTY. THIS SEEMS UNFAIR. THEY USED SUB PAR PARTS AND NOW CONSUMERS ARE THEY ONE PUTTING THEMSELVES AND THEIR FAMILIES AT RISK. THEY SHOULD BE REQUIRED TO FIX THE CARS. SAFETY SHOULD NOT HAVE AN EXPIRATION. I HAVE NO CHOICE BUT TO DRIVE THE CAR BUT I WILL NOT PUT MY CHILDREN IN THE CAR. IT'S AN EXPENSIVE FIX AND I DON'T FEEL I SHOULD HAVE TO PAY FOR SOMETHING THEY KNEW ABOUT AND IF I WOULD HAVE HAD A MECHANIC CHECK A FEW MONTHS AGO I WOULD HAVE KNOWN ABOUT IT AND COULD HAVE HAD IT REPLACED FOR FREE FROM THEM BUT I GUESS THEY WIN IN THAT SITUATION BECAUSE I NEVER KNEW TO LOOK FOR IT. MY SAFETY SHOULD NOT COME WITH AN EXPIRATION.