NHTSA Complaint #11230265 — 2014 KIA CADENZA

TIMING CHAIN TENSIONER - I STARTED TO GET A WEIRD RATTLE WHEN I STARTED THE ENGINE. THE KIA DEALERSHIP TOLD ME THIS WAS A PRETTY COMMON NOISE WITH THESE ENGINES AND NOT TO WORRY. AT 62K MILES I TOOK IT BACK IN AND SAID SOMETHING IS DEFINITELY NOT RIGHT. WELL IT WAS THE TIMING CHAIN TENSIONER. IN SEARCHING FOR COMMON ISSUES I FOUND SEVERAL TSB'S REPORTING THE SAME THING. THERE IS EVEN A TECHNICAL SERVICE BULLETIN THAT TELLS THE SERVICE DEPARTMENT WHAT PARTS NEED TO BE REPLACED TO RESOLVE THE ISSUE BUT THERE IS NO INVESTIGATIONS OR RECALLS. I STILL HAD TO PAY 2500.00 TO FIX IT.