NHTSA Complaint #11230066 — 2017 CHEVROLET MALIBU
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11230066 |
| Vehicle | 2017 CHEVROLET MALIBU |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 23,904 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
DRIVING ON A MAJOR HIGHWAY WITH A CUSTOMER AND THE ENGINE LIGHT COMES ON, POWER IS REDUCED TO A CRAWL, AND THEN "POWER REDUCE" LIGHT COMES ON. AT THAT POINT NO ACCELERATION OCCURS AND CAR CUTS OFF ( I WAS ABLE TO GLIDE TO THE SIDE) AND WILL NOT START BACK UP. AFTER AN HOUR,( AND ME HAVING TO CALL ANOTHER CAR TO PICK UP MY CUSTOMER) CAR CUTS BACK ON. TAKE IT TO DEALERSHIP, WAS ADVISED THAT A BULLETIN WAS ISSUED REGARDING THIS PROBLEM 18 MONTHS AGO, 1 MONTH BEFORE I PURCHASED CAR. SAID I NEEDED MY CYLINDERS REPLACED (THE ENGINE) BUT ONCE I TOOK IT IN, THEY REPLACED THE FUEL INJECTIONS (23,000 MILES). 60 DAYS LATER, THE SAME EXACT ISSUE HAS OCCURRED, AGAIN ON A MAJOR HIGHWAY, THIS TIME I HAD JUST DROPPED OFF A PASSENGER. WAITED 30 MINUTES, AND WAS ABLE TO DRIVE HOME. SINCE IT WAS THE HOLIDAY WEEKEND, I WAS NOT ABLE TO GET INTO THE DEALERSHIP FOR IMMEDIATE REPAIRS AGAIN. CALLED TODAY 7/8/19 TO SPEAK TO MY ADVISOR, HE HAS NOT CALLED ME BACK. I WILL HAVE TO HAVE THE CAR TOWED IN OR DRIVE ON THE BACK ROADS AT A CRAWL.
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