NHTSA Complaint #11229919 — 2017 FORD EXPLORER

WHILE DRIVING TO WORK, WHILE THE VEHICLE WAS IN MOTION, I HEARD A LOUD POP SOUND, ENGINE BEGAN TO SMOKE. HAD VEHICLE TOWED IN TO LOCAL FORD DEALERSHIP WHICH INDICATED BAD CELL IN MANUFACTURERS BATTERY CAUSING IT TO BLOW AND SPRAY BATTERY ACID ALL OVER ENGINE COMPONENTS AT 26,127 MILES. DEALERSHIP DID NOT FOLLOW PROPER PROCEDURE WHEN REPLACING BATTERY AND LEFT ACID ON ENGINE AND COMPONENTS. BATTERY ACID HAD EATEN THROUGH BRAKE SYSTEM COMPONENTS, WIRING AND CAUSED SEVERE CORROSION UNDER HOOD. BY NOT ADDRESSING THE SAFETY CONCERN WHEN CONFRONTED AND DURING MULTIPLE VISITS AND PHONE E CALLS, BRAKE SYSTEM ABS FAILED CAUSING A FRONT END COLLISION BY SLAMMING INTO ANOTHER CAR IN THE INTERSTATE RESULTING FROM BRAKE SYSTEM FAILURE.