NHTSA Complaint #11229568 — 2019 FORD F-150

TL* THE CONTACT OWNS A 2019 FORD F-150. WHILE THE VEHICLE WAS PARKED AFTER A TRIP, THE CHECK ENGINE INDICATOR ILLUMINATED. THE 'SEE DEALER IMMEDIATELY' INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO RED ROCK FORD OF WILLISTON (888-706-7217, LOCATED AT 410 32ND AVE W, WILLISTON, ND 58801) WHERE IT WAS DIAGNOSED THAT THE EGR ASSEMBLY NEEDED TO BE REPLACED DUE TO MISSING SCREWS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS PROVIDED A CASE NUMBER. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,360. *TR THE CHECK ENGINE INDICATOR ILLUMINATED WITH CODE: P245B - EGR COOLER BYPASS CONTROL CIRCUIT RANGE/PERFORMANCE (BANK 1) THE PART REPLACED BY RED ROCK FORD OF WILLISTON IS THE SAME PART NUMBER WHICH HAD A RECALL FOR 2018 F150 DIESELS. THIS PART WAS NOT SUPPOSED TO BE INSTALLED AFTER OCTOBER 20, 2018. CONTACT TRUCK WAS BUILT ON FEBRUARY 4, 2019.*JB