NHTSA Complaint #11229514 — 2016 BMW 328I

TL* THE CONTACT OWNS A 2016 BMW 328I. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT OR STOP SIGN WITH THE START/STOP FEATURE ACTIVATED, THE VEHICLE SHIFTED FROM DRIVE INTO PARK INDEPENDENTLY. THE CONTACT HAD TO MANUALLY SHIFT THE VEHICLE BACK INTO THE DRIVE GEAR. THE VEHICLE WAS TAKEN TO BMW OF SARASOTA (LOCATED AT 5151 CLARK RD, SARASOTA, FL 34233, (941) 214-4155) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FEATURE OF SHIFTING INDEPENDENTLY INTO PARK WAS A FAIL SAFE MODE FOR THE BATTERY POWER REDUCTION. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,750.