NHTSA Complaint #11229506 — 2011 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11229506
Vehicle	2011 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	July 4, 2019
Date Filed	July 5, 2019
Mileage	88,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

SUDDEN DOWNPOURS, WHEN I ACTIVATED THE WIPERS THERE WAS A MECHANICAL NOISE AND BOTH WIPERS STOPPED WORKING, WHILE IN MOTION ON FREEWAY. FORCED TO DRIVE WITH NEAR ZERO VISIBILITY UNTIL NEXT SAFE STOPPING POINT WITH MY KIDS IN THE CAR. STOPPED, CHECKED FUSE WHICH WAS OK, CHECKED WIPERS AND FOUND THE TRANSMISSION MUST HAVE FAILED AT THE MOTOR OR DRIVE AS BOTH WIPES WERE CONNECTED TO EACH OTHER BUT OTHERWISE FREE TO MOVE BY HAND.

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