NHTSA Complaint #11496245 — 2011 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11496245
Vehicle	2011 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	July 31, 2022
Date Filed	December 6, 2022
Mileage	139,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 60 MPH with the windshield wipers in use, the contact attempted to use the high setting for the windshield wipers and the driver’s side windshield wiper detached and struck the driver’s side mirror. The contact stated that the windshield wiper was replaced. The failure recurred three times. The dealer had not been informed of the failure. The manufacturer had not been made aware of the failure. The approximate failure mileage was 139,000.

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