NHTSA Complaint #11229175 — 2012 TOYOTA RAV4

MY 2012 TOYOTA RAV4 DRIVER SIDE VISOR STARTED FALLING DOWN ABOUT 6 MONTHS AGO, LATER WOULD FALL DOWN AND WOULDN'T GO BACK UP AND STAY. THEN IS WAS VERY LOOSE. I WOULD MOVE IT TO THE SIDE BECAUSE I COULDN'T SEE TO DRIVE. THIS LAST TIME I TRIED TO MOVE IT TO THE SIDE IT COMPLETELY FELL OFF. MY PASSENGER SIDE IS DOING IT AS WELL AND MAKING IT HARD FOR THE PASSENGERS TO SEE AND EVEN MYSELF BECAUSE IT'S CONSTANTLY BLOCKING MY VIEW OF THAT SIDE. I'M VERY AGGRAVATED BECAUSE I CALLED CUSTOMER CARE AND THEY WILL NOT DO ANYTHING ABOUT IT. THIS IS A VERY DANGEROUS SAFETY HAZARD. I'M VERY DISAPPOINTED IN TOYOTA! MY VEHICLE WASN'T CHEAP BUT APPARENTLY THE PARTS THEY PUT IN THEM ARE. I AM INCLUDING THE FIRST PICTURE OF ME AT A 4WAY RED LIGHT TO SHOW MY VIEW DRIVING AND AT A RED LIGHT, I CAN'T SEE AND HAVE TO BEND DOWN TO DO SO. ALSO THE LIGHT NO LONGER WORKS ON THE DRIVER SIDE MIRROR BECAUSE OF THIS DEFECT. I ALSO INCLUDED PICTURES OF THE FABRIC BUBBLING OFF. MY VEHICLE WAS GARBAGE KEPT FOR 6 YEARS AND FOR THE LAST YEAR OR SO IT'S BEEN OUTSIDE. ALSO, MY WIPERS POP AND GET STUCK WHEN TRYING TO USE THEM. EVEN IF IT'S RAINING OR JUST CLEANING MY WINDSHIELD OFF. THEY WILL GO AND THEN IT'S LIKE IT CAN'T AND GETS STUCK BUT IT LITERALLY WILL MAKE A POP SOUND AND BOUNCE WHEN TRYING TO USE THEM. IT SOUNDS RIDICULOUS AND EVERYONE COMPLAINS ABOUT THEM WHEN RIDING WITH ME. I'M SO FRUSTRATED WITH IT. THEY HAVE DONE IT THE WHOLE TIME I'VE OWNED IT AND I'M THE ONLY OWNER OF IT.