NHTSA Complaint #11228805 — 2015 NISSAN ALTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11228805
Vehicle 2015 NISSAN ALTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage 29,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

MY 2015 ALTIMA IS EXPERIENCING A SPORADIC DELAY WHEN ACCELERATING FROM A STOP. IT WON'T REV OR DO ANYTHING FOR A COUPLE OF SECONDS NO MATTER HOW FAR DOWN THE PEDAL IS. THEN ALL OF A SUDDEN IT'LL GO. THERE IS NO CHECK ENGINE LIGHT ON. I TOOK IT TO PEP BOYS STORE TO SEE WHAT THE PROBLEM WAS. THE TECH STAFF EXPERIENCE THE SAME ISSUE I WAS WHEN HE DROVE MY CAR. HE PLACE THE DIAGNOSTIC TOOL INTO MY CAR AND CAME UP WITH A CODE THAT STATED SOMETHING WAS WRONG WITH MY TRANSMISSION(P0776 CODE). BECAUSE THE STORE DON NOT DEAL WITH TRANSMISSION, I TOOK IT TO A NISSAN DEALERSHIP AND TOLD THEM THE ISSUE. AFTER RUNNING TEST THEY DID NOT FIND ANY ISSUE WITH TRANSMISSION OR NO CODE WHEN THEY INSERTED THE DIAGNOSTIC TOOL INTO MY CAR. THEY STATED THEY IS MUST HAVE BEEN CLEAR. WHAT I DONT UNDERSTAND IS HOW IT'S CLEAR WHEN NO ONE HAVE DONE ANY WORK ON THE CAR. I BELIEVE IT ONLY HAPPENS WHEN THE CAR HAS BEEN DRIVEN AND THE ENGINE IS HOT.. I EXPLAIN THIS TO THEM TOO.

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