NHTSA Complaint #11228698 — 2015 KIA SOUL

TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED INTO A PARKING LOT, THE FRONT OF THE VEHICLE EMITTED SMOKE AND IN NO TIME, BECAME COVERED WITH SMOKE. THE CONTACT STATED THAT WITHIN THIRTY SECONDS, THE FRONT OF THE VEHICLE BECAME ENGULFED WITH FLAMES. THERE WAS NO WARNING, EXCEPT THAT THE CONTACT SMELLED A BURNING RUBBER IN THE PAST, BUT DID NOT MAKE ANYTHING OF IT. THERE WAS NO INJURY. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SOMEONE WOULD CALL. THE CONTACT WAS NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,997. *BF