NHTSA Complaint #11222917 — 2018 JEEP CHEROKEE

I HAVE A 2018 JEEP CHEROKEE LATITUDE. PURCHASED APRIL 2018 WITH 17 MILES ON IT. IN NOVEMBER 2018 THE SERVICE SHIFTER LIGHT CAME ON. TOOK IT TO THE DEALERSHIP WHERE IT WAS "FIXED." JUNE 26, 2019 (28,670 MILES ON MY CAR) I WAS DRIVING TO WORK GOING 35 MPH WHEN MY ENGINE SHUT OFF AND I HAD NO CONTROL OVER THE VEHICLE. ABOUT A WEEK BEFORE THIS HAPPENED I HAD BEEN HEARING A DINGING NOISE, LIKE WHEN YOUR SEATBELT IS OFF (JUST ONE DING THOUGH) AND SOMETHING WOULD FLASH ON MY DASH. IT WAS SO QUICK I WAS UNABLE TO SEE WHAT IT SAID. I STARTED VIDEOING MY DASH TO TRY TO CATCH THE ALERT. I HAVE VIDEO OF MY DASH AS THE ENGINE STOPPED AND ME TRYING TO RESTART MY CAR. (UPLOADED PICTURES OF THE SERVICE SHIFTER BUT IT WILL NOT ALLOW ME TO UPLOAD THE VIDEO) IT TOOK ME 10-15 MINUTES TO GET IT STARTED BACK UP. DROVE IT STRAIGHT TO THE DEALERSHIP. THEY SAID THAT MY JEEP WAS A QUART LOW ON OIL AND THAT IT WAS A "SAFETY FEATURE" THAT IF YOU'RE LOW ON OIL YOUR ENGINE WILL JUST SHUT OFF....NO MATTER IF YOU'RE PARKED OR DRIVING 70 MPH! THAT IS INSANE!! HOW ABOUT AN "OIL LOW LIGHT" MY OIL LIFE PERCENTAGE STILL SHOWED 20% REMAINING AND I WAS SCHEDULING AN OIL CHANGE THE NEXT WEEK. AFTER READING MULTIPLE COMPLAINTS, JUST LIKE MINE, I REQUESTED THAT THEY CHECK THE SHIFTER AGAIN. THEY SAID THAT THE SHIFTER WAS FINE. I PICKED UP MY JEEP FROM THE DEALERSHIP AND DROVE 30 MILES HOME. I PULLED IN MY DRIVEWAY AND THE SERVICE SHIFTER LIGHT CAME ON AGAIN WITH THE PRND LIGHTS ALL LIT UP. TOOK IT TO THE DEALERSHIP AGAIN THIS MORNING, 06/27/2019 AND JUST GOT A CALL THAT THEY REPLACED THE SHIFTER BEZEL AND WIRING AND DID AN UPDATE. THERE ARE HUNDREDS AND HUNDREDS OF COMPLAINTS EXACTLY LIKE MINE. THIS NEEDS TO BE CORRECTED NOW BEFORE SOMEONE GETS IN A HORRIBLE ACCIDENT. I DRIVE THE INTERSTATE EVERY SINGLE DAY. IF MY ENGINE SHUTS OFF GOING 70 MPH, IT WILL NOT BE A GOOD SITUATION.