NHTSA Complaint #11222895 — 2015 BMW X5

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11222895
Vehicle	2015 BMW X5
Component	SUSPENSION
Date of Incident	January 21, 2019
Date Filed	June 27, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

HAVE A 2015 BMW X5. PURCHASED BRAND NEW AND PICKED IT FROM FACTORY. THE SUSPENSION HAD BEEN MAKING A NOISE AND IT'S FOUND THAT THE CONTROL ARMS HAVE TO BE REPLACED. HOWEVER, EVEN AFTER REPLACING AND A FEW THOUSAND MILES, THE SAME ISSUE RECURS IN THE NEW CONTROL ARMS IN THE FROM SUSPENSION. THERE SEEMS TO BE A DEFECT IN THE CONTROL ARMS THAT BMW IS PROVIDING/SUPPLYING, ESPECIALLY WHEN DIAGNOSING COSTS $145, PART AND INSTALLATION COST $800 EACH TIME FROM THE DEALER.

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