NHTSA Complaint #11326203 — 2015 BMW X5

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11326203
Vehicle	2015 BMW X5
Component	STEERING
Date of Incident	April 23, 2020
Date Filed	May 27, 2020
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT STATED THAT WHILE EXITING OFF OF THE HIGHWAY, THE FRONT WHEELS CEASED AND THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT APPLIED THE BRAKES AND PULLED OFF OF THE ROADWAY. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUDDER WITH AN ABNORMAL SOUND COMING FROM THE FRONT WHEELS. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE HOWEVER, THE VEHICLE FAILED TO DRIVE SMOOTHLY. THE VEHICLE WAS TAKEN TO BMW OF ARLINGTON (1105 E. LAMAR BLVD, ARLINGTON, TX 76011, 817-461-9222 TO BE DIAGNOSED. THE CONTACT WAS THE DRIVESHAFT AND U-JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.*DT*JB

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