NHTSA Complaint #11222794 — 2018 GMC ACADIA

AFTER PARKING, MY ACADIA WOULD NOT SHUT OFF COMPLETELY. A MESSAGE CAME ON THE DASH, 'ACTION REQUIRED, SHIFT TO PARK'. A CONSTANT CHIME WAS SOUNDING ALSO. I RESTARTED THE CAR, SHIFTED OUT OF PARK, BACK INTO PARK, TRIED TO SHUT OFF AGAIN...SAME THING....4X'S!!! I WENT RIGHT OVER TO THE DEALER WHERE I BOUGHT MY CAR AND EXPLAINED WHAT WAS HAPPENING ( COULDN'T SHUT OFF THERE EITHER). SERVICE MANAGER KNEW IMMEDIATELY WHAT THE PROBLEM WAS BUT SAYS THE PART (GEAR SHIFT) IS ON BACKORDER AND HAS NO IDEA FOR HOW LONG!!! WHAT??? WHY ISN'T THIS A RECALL? I'VE READ QUITE A FEW OF THIS SAME COMPLAINT SO I CAN'T UNDERSTAND HOW THIS ISN'T A RECALL ALREADY ESPECIALLY IF THE GEAR SHIFT REQUIRED TO FIX THE PROBLEM IS ON BACKORDER, IT'S OBVIOUSLY A BIGGER ISSUE THEN 1 OR 2. SO FOR NOW , I JUST HAVE TO WAIT AND 'KEEP PLAYING WITH THE GEAR SHIFTER UNTIL IT GOES OFF' AS I WAS TOLD UNTIL THE PART COMES IN! HOW CRAZY IS THIS