NHTSA Complaint #11222450 — 2016 DODGE CARAVAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11222450
Vehicle	2016 DODGE CARAVAN
Component	POWER TRAIN
Date of Incident	June 21, 2019
Date Filed	June 25, 2019
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING ON THE HIGHWAY, THE ENGINE MADE A LOUD NOISE AND SHUT OFF. ALL POWER TO THE VEHICLE, INCLUDING THE POWER STEERING, WAS INOPERABLE. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE MECHANIC ALSO STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE FAILURE AND REFERRED THE CONTACT TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665). THE DEALER DIAGNOSED THAT THE TRANSMISSION PUMP FRACTURED AND DAMAGED THE TRANSMISSION. THE PUMP WAS NOT COVERED BY THE RECALL; THEREFORE, THE CONTACT HAD TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 62,000.

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#11232690 — July 17, 2019 — TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE INTO DRIVE. WHILE DRIVING...

#11196644 — April 16, 2019 — TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. AFTER THE CONTACT PARKED THE VEHICLE AND TURNED THE ENGINE OFF, HE BEGAN T...

#11163721 — December 27, 2018 — TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THEN ACCELERATED RAPIDLY...

#11141389 — October 19, 2018 — TRANSITION SHIFTS HARD.

Recent Complaints for the 2016 DODGE CARAVAN

#11360524 — ELECTRICAL SYSTEM — September 22, 2020 — IN TWO DIFFERENT OCCASIONS THE LOCK ACTUATORS WHAT BAD ON BOTH REAR SLIDING DOORS FOR THE PASSENGERS SIDE AND DRIVERS...

#11330478 — STRUCTURE:BODY — June 24, 2020 — THE PASSENGER SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE AN ISSUE WITH THE LOCKING MECHANISM. ONE DAY WE PARKED AND...

#11252901 — STRUCTURE:BODY:DOOR — September 3, 2019 — TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNC...

#11232509 — UNKNOWN OR OTHER — July 16, 2019 — LOCKS FAIL TO DISENGAGE AND DOOR CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. MY CHILD HAD TO CLIMB OUT THROUGH THE...

#11230888 — UNKNOWN OR OTHER — July 10, 2019 — WE HAVE A 2016 DODGE GRAND CARAVAN THAT HAS BEEN DIAGNOSED BY A MECHANIC TO NEED A REAR AC EVAPORATOR INSTALLED AT A ...