NHTSA Complaint #11222439 — 2017 FORD EXPLORER WHEELS

Complaint Details

ODI Number	11222439
Vehicle	2017 FORD EXPLORER
Component	WHEELS
Date of Incident	June 25, 2019
Date Filed	June 25, 2019
Mileage	33,042 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WE NOTICED SEVERE PREMATURE TIRE WEAR ON THE FACTORY TIRES ON OUR 2017 FORD EXPLORER. THE SUV CAME WITH HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 TIRES WHICH STARTED SHOWING SIGNS OF PREMATURE WEAR WITHIN 15,000 MILES. NOW ONE IS COMPLETELY BALD AT 33,042 MILES AND THE OTHERS ARE PEELING/CRACKING. WE MADE SURE THE TIRES HAD SUFFICIENT AIR PRESSURE, AND ROTATED THEM AT EVERY OIL CHANGE, YET THEY STILL KEPT WEARING. THAT ONE TIRE HAS BEEN COMPLETELY BALD SINCE 30,000 MILES (ZERO TREAD AND WEAR INDICATOR BAND SHOWING). WE SAW THE NOTICE UNDER NHTSA ID: 10137109 (MANUFACTURER COMMUNICATION NUMBER: SSM 47195) AND MULTIPLE REPORTS OF BLOWOUTS. WE CALLED FORD ON 6-25-2019 AND FORD TOLD US THEY WOULD COVER 30% OF THE COST BUT WOULD REPLACE THEM WITH THE SAME KIND OF TIRE. WE CHOSE TO GET ANOTHER BRAND OUT OF AN ABUNDANCE OF CAUTION. THESE TIRES ARE GOING TO GET SOMEONE KILLED.

Related Complaints for the 2017 FORD EXPLORER

Other WHEELS Complaints

#11627425 — November 26, 2024 — Rear toe links, rear alignment is off. Dealership said they can’t fix it. My tires are wearing incredibly fast.

#11567407 — January 24, 2024 — Rear toe joint arm used to replace recalled rear toe joint arm is causing the tires in the back to tilt leaving vehic...

#11543671 — September 10, 2023 — Thr manufacturer did not put rear tire links on my vehicle. I purchased brand new tires 3 months ago and my two rear ...

#11537761 — August 10, 2023 — I bought the SUV Used in January/2023 from a Ford dealer. It had brand new tires on it. 6 months later and the outer ...

#11518145 — April 20, 2023 — Tow links from my vehicle is going bad. Vehicle fish tails a little on the highway when traveling on uneven surface. ...

Recent Complaints for the 2017 FORD EXPLORER

#11719014 — STRUCTURE — February 19, 2026 — The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...

#11717816 — STRUCTURE:BODY — February 13, 2026 — There is currently a safety recall 25S53 for B pillar trim that is out but Ford says my SUV is not covered under it. ...

#11717599 — STRUCTURE — February 12, 2026 — The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11717169 — STRUCTURE:BODY — February 11, 2026 — The lift gate glass shattered / exploded while sitting at a red light.

#11717169 — UNKNOWN OR OTHER — February 11, 2026 — The lift gate glass shattered / exploded while sitting at a red light.