NHTSA Complaint #11222437 — 2011 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11222437
Vehicle 2011 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

THE "DOOR AJAR" INDICATOR CONTINUES TO BE AN ONGOING PROBLEM. I HAVE HAD IT LOOKED AT NUMEROUS TIMES AT THE DEALER, AND THEY'VE ONLY "CLEANED" THE SENSOR, AND LET ME KNOW IT'S NOT A RECALL ITEM. THIS IS A DEFINITE SAFETY CONCERN IN THAT THE INTERIOR LIGHT STAYS ON CONSTANTLY, AND MAKE IT VERY UNSAFE TO DRIVE OR HAVE GOOD VISIBILITY WHEN BACKING UP. NUMEROUS TIMES I HAVE BEEN IN A PARKING LOT AT NIGHT, THE INTERIOR LIGHT IS ON (DUE TO THE DOOR AJAR FALSE INDICATOR) AND YOU CAN BARELY SEE OUT THE WINDOWS. I CONTINUE BACKING OUT OF A PARKING SPOT AND REALIZE THERE IS A PEDESTRIAN I JUST COULDN'T SEE DUE TO THE INTERIOR LIGHT STAYING ON. I HAVE ALSO HAD CLOSE CALLS WITH PEDESTRIANS ON A SIDEWALK/WALKING BY AS I AM BACKING OUT OF MY DRIVEWAY AT NIGHT. THE LIGHT ALSO CONTINUES TO STAY ON EVEN AFTER I'VE BACKED UP AND HAVE NOW PUT THE CAR IN GEAR AND AM MOVING FORWARD (DRIVING). IT SEEMS TO GO OUT AT ABOUT 10-15 MPH. BUT EVEN AT THAT SPEED WITH AN INTERIOR LIGHT ON, AND IT IS NOT SAFE. I CAN'T BELIEVE IT HASN'T BEEN RECALLED YET. THERE'S NO WAY FORD CAN CLAIM THIS IS NOT A SAFETY ISSUE. I HAVE ALSO GOOGLED THIS ISSUE AND IN ADDITION TO THIS NHTSA WEBSITE, THERE ARE SO MANY COMPLAINT SITES AND BLOGS ABOUT THIS SAME ISSUE. IT NEEDS TO BE INVESTIGATED AND LOOKED INTO FURTHER FOR A RECALL. NOT ACCEPTABLE, FORD!!!

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