NHTSA Complaint #11222325 — 2013 MAZDA CX-9

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11222325
Vehicle	2013 MAZDA CX-9
Component	SERVICE BRAKES
Date of Incident	June 10, 2019
Date Filed	June 24, 2019
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

BRAKES PEDAL ON MY WIFE'S CAR BECAME HARD WHEN PRESSED ON (REGARDLESS OF SPEED) AND NOTICED A HISSING NOISE WHEN APPLYING BRAKES. THE WORST AND SCARIEST PART IS THAT THE BRAKES DIDN'T STOP THE CAR AND FELT AS IF I WAS APPLYING THE BRAKES ON A CAR THAT WAS NOT TURNED ON. LUCKILY WE DIDN'T GET INTO ANY ACCIDENT AND STOP DRIVING THE CAR. HAD CAR TOWED TO MECHANIC WHO INFORMED ME THAT THE BRAKE BOOSTER WAS BAD AND NEEDED TO BE REPLACED. CHECKING ONLINE AND THIS APPEARS TO HAVE BEEN AN KNOWN ISSUE WITH EARLIER CX9 CARS.

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#11437888 — October 23, 2021 — Brakes failed while driving. Mazda dealer did not fix this known defect under recall SSP93

#11349740 — August 16, 2020 — THE BRAKE BECAME VERY STIFF AND MADE A HISSING SOUND WHEN APPLIED WHILE DRIVING. I BROUGHT MY CAR TO AN INDEPENDENT M...

#11322326 — April 26, 2020 — BRAKE BOOSTER HISSING WHEN APPLYING BREAKS WHILE TRAVELING AND STOPPED.

#11203058 — April 23, 2019 — A FAULTY BRAKE BOOSTER.

#11098510 — May 29, 2018 — MY BRAKE PEDAL BECAME VERY HARD TO PRESS DOWN TO STOP MY VEHICLE. A HISSING SOUND WAS COMING FROM THE PEDAL. EVEN A...

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