NHTSA Complaint #11222119 — 2016 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11222119
Vehicle 2016 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage 79,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

WHEN I GOT HOME FROM PICKING MY FRIEND'S DAUGHTER UP FROM SCHOOL YESTERDAY, I PULLED INTO THE GARAGE AND TRIED TO PLACE MY VEHICLE IN PARK. AS MY SHIFTER WENT PAST REVERSE IT TURNED ON THE BACK UP CAMERA ON AND STAYED IN REVERSE EVEN THOUGH MY SHIFTER WAS IN PARK. I DIDN'T KNOW WHAT TO DO, I COULDN'T LET OFF THE BRAKE BECAUSE IT CONTINUED TO BACK UP WHEN I DID, SO I PUT THE EMERGENCY BRAKE ON AND TURNED THE CAR OFF. THIS COULD HAVE ENDED A LOT WORSE. IF IT WOULD HAVE HAPPENED WHILE I WAS PICKING MY FRIEND'S DAUGHTER UP FROM SCHOOL, THERE WERE KIDS EVERYWHERE AND I MIGHT NOT HAVE BEEN ABLE TO STOP MY VEHICLE. MY CAR IS A 2016 FORD FUSION TITANIUM, FORD ISSUED A RECALL NUMBERED 18S20 FOR SHIFTER CABLE BUSHINGS GOING BAD IN FORD FUSIONS BETWEEN 2013 AND 2016. I CALLED FORD BUT APPARENTLY MY CARS VIN DOESN'T QUALIFY FOR THE RECALL EVEN THOUGH THE EXACT ISSUE THAT THEY ISSUED THE RECALL FOR, HAPPENED TO MY CAR AND MY CAR IS BETWEEN THOSE YEARS LISTED. THE SHIFTER CABLE CAME OFF AND DIDN'T ALLOW MY CAR TO GO INTO PARK. THE CAR WAS STATIONARY WHEN THIS OCCURRED.

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