NHTSA Complaint #11222004 — 2012 HYUNDAI SANTA FE

MY SON WAS DRIVING WITH 3 OTHER YOUNG PEOPLE IN THE CAR AT LOW SPEED AND THE CAR BEGAN MAKING A LOUD KNOCKING NOISE AND STOPPED IN THE MIDDLE OF AN OVERPASS. HE HAD TO COAST BACKWARD OFF THE OVERPASS. THANK GOD NO ONE WAS BEHIND THEM OR THEY COULD HAVE BEEN KILLED! WHEN I CALLED HYUNDAI CUSTOMER SERVICE THEY SAID THE 2012 HAD 'NO RECALLS' BUT WHEN I REVIEWED THE INFORMATION ON OTHER RECALLED VEHICLES DIFFERENT YEAR BUT SAME ISSUES. MY QUESTION IS ARE PEOPLE GOING TO HAVE TO DIE FOR SOMETHING TO BE DONE ABOUT THIS? WHY AREN'T THESE 2012 SANTA FE'S BEING RECALLED LIKE THE OTHERS? PLEASE MAKE THIS A MANDATORY RECALL SO NO ONE IS KILLED BEFORE IT'S TOO LATE. PLEASE! MOTHER'S LOVE FOR HER CHILD AND HIS FRIENDS. RECALL THIS CAR!! HE HAS NOT HAD THE CHANCE TO BRING THE CAR TO THE DEALERSHIP YET AS HE WAS AFRAID TO DRIVE THE CAR. IT WAS TOWED TO HIS APARTMENT BECAUSE IT WAS 9:30PM. HE IS NOT FAMILIAR WITH THE AREA BECAUSE HE'S IN COLLEGE FOR HIS MASTERS DEGREE. WHAT ARE WE SUPPOSED TO DO? HELP PLEASE! ELECTRICAL LIGHTS CAME ON VEHICLE MADE A LOUD KNOCKING NOISE AND STOPPED IN THE MIDDLE OF THE ROAD THE CAR STARTS BUT MAKES THE LOUD NOISE