NHTSA Complaint #11221844 — 2011 CHEVROLET COLORADO

MY VEHICLE AND MANY OTHERS AS WELL SUFFER FROM A INTERMITTENT PROBLEM OF THE PASS LOCK SECURITY SAFETY FEATURE. THERE ARE TIMES WHEN INSERTING THE KEY IN THE IGNITION THE VEHICLE WOULD NOT START BECAUSE THE PASS LOCK FAILS TO RECOGNIZE THE KEY. WHEN THIS HAPPENS A SECURITY LOCK INDICATOR ON THE DASH FLASHES. TO OVERCOME THIS THE IGNITION HAS TO BE PLACED IN THE 'OFF THE ON ' POSITION AND LET IT REMAIN SO FOR AT LEAST 10 MINUTES. AFTER SUCH TIME THE VEHICLE WILL STAR UNTIL A UNDETERMINED TIME THE DISCREPANCY OCCURS AGAIN. BESIDES MY VEHICLE I HAVE FOUND THIS CONDITION TO EXIST ON MANY OWNERS ON THIS TYPE AND OTHER GM MODELS AS WELL AND AS FAR AS I CAN TELL FROM 2006 AND ON. IT'S A INCONVENIENCE PLUS IF FOR SOME REASON THERE WAS A EMERGENCY OF SOME KIND THE OWNER WOULD NOT BE ABLE TO START IT'S VEHICLE AND IT WOULD NOT KNOW WHEN OR WHERE IT'S IT IS A INTERMITTENT PROBLEM. SO YOU CAN BE ON STREET, ON A CURVE OFF THE HIGHWAY OR ANY AREA STATIONARY. THE CHEVROLET HIGH RESOLUTION TEAM IS AWARE OF THIS PROBLEM AND DOES NOT CONSIDER IT IMPORTANT ENOUGH TO ADDRESS THIS OTHER THAN HAVING THE IGNITION LOCK HOUSING REPLACED , IGNITION KEY REPLACED, AND HAVING NEW KEY PROGRAMMED . ALL ACCOMPLISHED AT MIAMI LAKES CHEVROLET IN MIAMI FL.