NHTSA Complaint #11517584 — 2011 CHEVROLET COLORADO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11517584
Vehicle 2011 CHEVROLET COLORADO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The vehicle has an electronic issue where it does not recognize the original key to the car. It does not let you start the vehicle. There is a bad sensor in the ignition lock housing unit located where the key is inserted into the vehicle. This issue will nit let the driver start the car and the problem happens at random. For me it is 1 out of 20 times i try to start my vehicle it does not start due to this issue. This is a dangerous situation for me, as I live in a cold weather state in the US. I have been left stranded dozens of times because the car doesn’t recognize the key. If you search “chevy colorado passlock” hundreds of videos will come up, each video with thousands of views (from users like myself). GM charges hundreds to fix the issue. It is a well known issue with this vehicle. I fixed the issue myself. I replaced the faulty sensor and the issue is gone.

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