NHTSA Complaint #11221825 — 2015 CHEVROLET IMPALA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11221825
Vehicle	2015 CHEVROLET IMPALA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 7, 2019
Date Filed	June 21, 2019
Mileage	120,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING

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