NHTSA Complaint #11221800 — 2013 DODGE JOURNEY

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 20 MPH AND APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP ON COMMAND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO SLOW DOWN AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED WALNUT CREEK CHRYSLER JEEP DODGE RAM (LOCATED AT 2404 N MAIN ST, WALNUT CREEK, CA 94596, (888) 377-2513) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000.