NHTSA Complaint #11221341 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11221341
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	June 4, 2019
Date Filed	June 19, 2019
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS LEAVING WORK AND NOTICED A LOUD TICKING SOUND AND STOPPED ACCELERATING . I PULLED OVER ABOUT A BLOCK AWAY FROM WORK INTO A PARKING LOT AND CALLED FOR A RIDE. MY CAR WAS OUT OF WARRANTY SO I HAD IT TOWED TO A MECHANIC WHO TOLD ME THE ENGINE WAS BLOWN. IT WAS FINE WITH NO SOUND WHILE DRIVING TO WORK 9 HOURS BEFORE. THE ENGINE WAS RUNNING SUPER HOT AND I NEVER GOT ANY INDICATION OF A PROBLEM OTHER THEN THAT LOUD TICKING WHEN I PULLED OVER. OF COURSE KIA WON'T DO ANYTHING BECAUSE MY ENGINE IS A 2.0 WHEN ONLY THE 1.6 WAS ON THE RECALL. BUT AFTER MY RESEARCH I'VE SEEN MANY PEOPLE WITH THE SAME THING HAPPENING TO THEM WITH THE 2.0 AS WELL! NOW I HAVE TO TAKE OUT A LOAN FOR 4000 DOLLARS TO HAVE MY ENGINE REPLACED WITH A USED ONE BECAUSE I'M STILL PAYING ON MY CAR!

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