NHTSA Complaint #11220911 — 2015 CHRYSLER 200

TROUBLE BEGAN IN MAY 2019. 'SERVICE TRANSMISSION' COMES UP ON DISPLAY, CHECK ENGINE LIGHT ILLUMINATES, AND THE CAR DOES NOT SHIFT CORRECTLY. IT GETS STUCK INTO A HIGHER GEAR, MAKING IT DIFFICULT TO DRIVE FROM A COMPLETE STOP. SOMETIMES TURNING THE CAR OFF/ON WILL CLEAR THE MESSAGE AND SHIFT PROPERLY (ALBEIT THE CHECK ENGINE LIGHT IS STILL ON), AND SOMETIMES IT TAKES A FEW HOURS BEFORE IT WILL GO AWAY. EVENTUALLY BOTH THE MESSAGE AND THE CHECK ENGINE LIGHT WILL GO AWAY BUT EVENTUALLY (SOMETIMES MINUTES, HOURS, OR AFTER A FEW DAYS) THE TROUBLE WILL PERSIST. I TOOK IT INTO A CHRYSLER DEALERSHIP ON 6/15/19 AND THEY SAID THE BATTERY FAILED 2 OF 3 TIMES AND REPLACED THE BATTERY AND REPROGRAMMED THE TCM. TOTAL COST $312. THIS FIX LASTED THREE DAYS. SCHEDULED ANOTHER APPT AT I10 DODGE IN INDIO, CA. FOR 8AM. THE MESSAGE AND CEL WILL OCCUR RANDOMLY. SOMETIMES AFTER IMMEDIATELY TURNING THE CAR ON, BUT MOST OFTEN WHILE DRIVING NORMALLY ON CITY STREETS OR THE FREEWAY. IT DOESN'T MATTER WHETHER I'M IN DRIVE MODE OR SPORT MODE. THE FACT THAT THE GEARS DO NOT SHIFT PROPERLY AND GET 'STUCK' INTO A HIGHER GEAR CAN BE UNSAFE.