NHTSA Complaint #11220644 — 2012 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11220644
Vehicle	2012 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	June 15, 2019
Date Filed	June 17, 2019
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY WINDSHIELD WIPERS QUITE WORKING IN THE MIDDLE OF A DOWNPOUR WHILE ON THE INTERSTATE. I TOOK IT TO THE DEALERSHIP AND THERE CHARGING ME A $200 DEDUCTIBLE TO REPAIR THIS ISSUE THAT HAS AFFECTED MILLIONS OF VEHICLES. MY HUSBAND ALMOST CRASHED INTO ANOTHER CAR WHILE TRYING TO PULL OVER ON THE SHOULDER. WE WERE LEFT SITTING IN A STORM FOR OVER 2 HOURS WAITING FOR THE WEATHER TO CLEAR UP. THIS IS A HUGE SAFETY RISK.

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