NHTSA Complaint #11220640 — 2013 GMC ACADIA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11220640
Vehicle	2013 GMC ACADIA
Component	ELECTRICAL SYSTEM
Date of Incident	December 20, 2018
Date Filed	June 17, 2019
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE LIGHT ON THE SIDE VIEW MIRROR ILLUMINATED WITHOUT WARNING AND CAUSED THE INSTRUMENT PANEL AND INTERIOR LIGHTING TO BLACK OUT. WHEN THE VEHICLE WAS TURNED OFF, THE ELECTRICAL SYSTEM AND LIGHTING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING CHAMPION BUICK GMC (855-587-3503, LOCATED AT 7885 GRAND RIVER AVE, BRIGHTON, MI 48114). THE DEALER STATED THAT SINCE THE VEHICLE HAD MORE THAN 80,000 MILES, IT WOULD NOT BE REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

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